Welcome to Satsport! At satsport-app.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website Satsport and mobile app in India. By using Satsport, you agree to these terms.
1. Information We Collect
We gather specific data to enhance your gaming experience:
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- Personal Details: When you register, we collect your phone number (e.g., 10-digit Indian mobile), email (optional), and name. Over 800,000 Indian users have signed up as of 2024.
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- KYC Verification: For withdrawals, we require identity proof (e.g., Aadhaar number, masked to last 4 digits) per India’s gaming regulations.
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- Usage Data: We track your activity—like games played (e.g., Jhandi Munda, 1.2 lakh monthly players) and bets placed—via cookies and device info (iOS/Android version, IP address).
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- Payment Info: Deposit methods (UPI, RuPay) are logged, but card details are encrypted and not stored. ₹40 crore processed monthly in India.
2. How We Use Your Information
Your data helps us deliver a seamless experience:
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- Account Setup: Phone numbers and OTPs (98% delivered in 5 seconds via Jio) enable quick registration.
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- Personalization: We suggest games like Teen Patti based on your play history (3,500+ titles available).
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- Payments: UPI transactions (45% via PhonePe) are processed instantly for deposits/withdrawals.
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- Compliance: KYC ensures legal betting under India’s IT Act, 2000, with 90% approvals in 24 hours.
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- Support: Queries (8,000 monthly) are resolved faster using your account details.
3. How We Share Your Data
We share data only when necessary:
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- Service Providers: Payment partners (e.g., Paytm) and tech vendors (cloud servers) process transactions and host data—256-bit SSL encryption secures it.
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- Legal Requirements: We comply with India’s Digital Personal Data Protection Act, 2023 (DPDP Act), sharing data if mandated by authorities (e.g., tax audits).
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- No Third-Party Ads: Unlike some apps, we don’t sell data to advertisers—your info stays with Satsport.
4. Data Security
We prioritize your safety:
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- Encryption: 256-bit SSL protects all data transfers; zero breaches in 300,000+ transactions (2024).
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- Device Features: iOS users can use Face ID; Android users get biometric options.
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- Storage: Data is held on servers compliant with India’s IT Rules, 2021, with 99.9% uptime.
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- Risk Note: While we use top-tier security, no system is 100% immune—report issues to [email protected].
5. Your Rights Under Indian Law
As an Indian user, you have control:
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- Access: View your data (e.g., bets, deposits) in the app’s “Profile” section—updated in real-time.
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- Correction: Update your phone or email via support (90% fixed in 12 hours).
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- Deletion: Request account deletion under DPDP Act—processed in 7 days, 5,000 requests handled in 2024.
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- Opt-Out: Disable notifications (used by 15% of users) in app settings.
6. Cookies and Tracking
We use cookies for a better experience:
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- Essential Cookies: Enable login and game loading (1-second speed on 5G).
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- Analytics: Track usage (e.g., 60 Jhandi Munda tables) to improve features—no personal IDs shared.
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- Control: Clear cookies in your browser (Safari/Chrome) or disable via iOS settings—50% of Indian users tweak this.
7. Children’s Privacy
Satsport is for users 18+ only, per India’s gaming laws. We don’t knowingly collect data from minors. If detected, accounts are terminated instantly—100 cases flagged in 2024. Report concerns to [email protected].
8. Changes to This Policy
We may update this policy as laws evolve (e.g., DPDP Act amendments). Check back here—last change was February 28, 2025. Major updates are notified via app (90% open rate) or email.
9. Contact Us
Questions? Reach us:
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- Email: [email protected] (12-hour response, 90% satisfaction).
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- In-App Chat: 85% queries fixed in 3 minutes for iOS users.
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- Address: Satsport India Pvt. Ltd., Mumbai, Maharashtra, India.
We’re here to keep your gaming safe and fun—trusted by 800,000+ Indian players!